Food safety is at the heart of our business and it is our duty to protect our customer by providing accurate data and information, in an efficient and confidential manner.We ensure our retail customers have trust and confidence in their products which, in turn, safeguards the health of the general public.
Due to our extraordinary levels of service and our commitment to food safety, we were a winner in the Oxoid Food Safety Awards in 2005 and 2006.
We are a United Kingdom Accreditation Service (UKAS) accredited testing laboratory, No. 1830. We also hold a scope of compliance for Marks & Spencer and Tesco.
We employ 35 people who make up an exceptional team of specialists who service various food manufacturers across all areas of the food industry. Our team consists of laboratory analysts and senior analysts, sample administrators, a customer service team and a quality systems team.
Community & environment
During the Food Standards Agency’s annual Food Safety week that looks at themes around food poisoning, we visit local schools to deliver educational presentations. We also participate as an Industrial Partner in The Nurturing Excellence project, funded through The Prince’s Countryside Fund and, through the STEM Ambassador Programme (Science, Technology, Engineering & Maths), we aim to inspire young people about the possibilities of STEM subjects and careers.
Through our robust quality systems we offer reliable, consistent testing activities, providing results that our customers have total confidence in and that add considerable value to their businesses. Offering personal communication and support, our real-time result reporting, bespoke trend analysis, period reports and decision support tools gives customers a calm confidence in the safety of their products.