50 billion
calories removed from our products since 2018*
830 tonnes
of food surplus provided to redistribution charities in 2022
*Removed from products for one customer only
Zero food waste
to landfill since 2015
555 tonnes
of packaging removed in Food to Go category (2020 to 2022)
Health and nutrition
Our goal is to be recognised for great tasting, healthy and nutritious food.
Today, more people are reaching for the healthier food choices. We aim to increase our portfolio’s ‘healthiness’ (as defined by the Department of Health’s Nutrient Profile Model) by improving our food’s nutritional content and through supporting our customers with new offerings for a flexitarian, vegan or vegetarian diet. Already, we’ve removed 50 billion calories from our products since 2018. Our dedicated plant-based facility has seen us launch new plant-based pasties, vegan loaves, and even a 50-50 plant-meat based range of sausages and burgers.
Ensuring quality and safety
Our bakeries are audited annually for food safety and quality in a way that supports and encourages continual improvement.
We’re always looking at ways to safeguard our food. We work closely with academia, industry and engineering partners to bring the latest innovations for food quality and safety into our processes. Everyone is invited to provide feedback on the quality of our food, whether that’s a colleague and their family enjoying a meal, or a customer and their business team running a test panel.
Reducing food waste
Our goal is to reduce our food waste every year, contributing to SDG 12.3 (50% food waste reduction by 2030).
Nearly a third of all food produced ends up lost or wasted – at a time when billions of people worldwide don’t have access to a healthy diet. Across our bakeries and management, everyone is committed to preventing food waste and increasing food redistribution. Since 2015, we’ve had zero food waste go to landfill. We collaborate with redistributors such as Company Shop and FareShare to identify opportunities to get our surplus food to those in need. We support the UN’s Champions 12.3 pledge and encouraging all our colleagues to rethink food waste as opportunity – one that ensures good food never goes to waste.
Packaging our food
Our goal is to deliver on customer and brand packaging reduction targets.
Packaging keeps food fresh and safe, protects quality and safeguards shelf life. But if disposed of incorrectly packaging may be a source of pollution. We’re committed to finding solutions to lessen the impact of packaging. We look at innovative ways to change our packaging. Little things like replacing plastic lids with a thinner lid film, removing pre-wrapped forks or unneeded plastic windows, all add up to big savings. Since 2020, we’ve reduced packaging materials in our Food to Go products by 555 tonnes. We’ve even redesigned sandwich boxes to fit more on each truck, meaning less emissions.
