Quality is a way of life for us and is reflected in everything we do. However our values also embrace a deep commitment to people and communities, excellence in customer service, food provenance and integrity, to long term thinking and reinvestment in the business. As a fourth generation family business we are able to invest in the business with a long term view.
People are at the heart of our company. We encourage a culture of opportunity and learning to allow staff to achieve their full potential. Many of our staff choose to stay with the business for many years and their loyalty and dedication are part of our continuing success.
We take real pride in delivering good quality, innovative products to our customers and providing them with outstanding service. Our sites are some of the most modern and well-invested in the UK food industry. We place great emphasis on food provenance and sourcing quality ingredients, helped by our strong customer and supplier relationships. We aim to be a responsible and sustainable business that helps other businesses to thrive.
Responsible businesses also make a positive contribution to society. We play an active role in the community, through our economic impact, being a good neighbour and supporting local good causes.
Despite this success we are not complacent. We believe that our long term success depends upon continuous improvement in everything we do: better products for the consumer, better service to our customers and opportunities for our staff, whilst becoming more efficient as we do it.
Delivering quality customer service is all about understanding market trends, seizing opportunities, being category experts and leaders in innovation, knowing our customers inside out, and getting our products to them in the most efficient ways.
For more than 100 years our values have played a vital role in the way we operate and have contributed significantly to our success. We look forward to them continuing to guide the business in the future.